Overview

Are you passionate about resident services?

Are you available to work overnight hours?

We are currently in search of a Resident Services Manager for a Family Services Residence. The position is based in Bethesda, MD. This is a Permanent, full-time assignment.

 

ORGANIZATION TYPE: Family Services Residence

LOCATION: Bethesda, MD

POSITION TITLE: Resident Services Manager

DURATION: Permanent / Direct Hire

SALARY: 40,000 – 45,000

 

Benefits Include:

  • Health, dental, vision, and life insurance
  • Leave benefits
  • Tuition reimbursement

 

Is This Your Dream Job? Overview: The Resident Services Manager is a member of the Residence Services Team who works overnight hours. Responsibilities are operational, administrative, and guest relations-related. The Resident Services Manager works closely with other managers providing support and services to families.

 

Our Ideal Candidate:

  • Bachelor’s degree preferred, but not mandatory
  • Ability to speak, write, and understand Spanish highly preferred
  • Strong administrative and communication skills
  • Ability to work under pressure and to be resourceful
  • Demonstrate good decision-making skills
  • Has a clean driving record
  • Is in general good health

 

How You Will Spend Your Day:

Administration:

  • Ensure the welcome desk and front desk areas are organized on a daily basis
  • Interface with volunteers and provide welcome desk back up
  • Profess referrals for first visit families and reservations for return visit families
  • Admit families per admission procedures,  conduct orientation tours for first visit families
  • Explain and clarify policies and procedures to families

 

Operational:

  • Must share holiday coverage with Resident Services Managers, be willing to provide night and weekend coverage on as-needed basis
  • Quick thinking in ensuring safety and security of Inn residents

Guest Relations:

  • Promote a homelike environment of support and understanding for residents of the facility
  • Become familiar with all facility rules, policies and services as they relate to the residents of the facility
  • Meet reasonable needs of residents

 

We’d love to hear from you.

If this sounds like the job for you, we would love to help make that happen. Please submit a resume to mcollinswhite@cnpstaffing.com with “Resident Services Manager in the subject line.

Know a friend who would be a great fit? Feel free to send us their resume as well.

Is this position not a great fit?

For more information about Careers In Nonprofits and our other available opportunities and workshops, please visit our website at www.careersinnonprofits.com.

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