Overview
Do you have 2+ years of help desk experience?
Are you interested in working with a dynamic, mission-driven team?
We are currently in search of a Technology Support Assistant for a Legal Services Organization. The position is based in Washington DC. This is a full-time, temporary assignment.
ORGANIZATION TYPE: Legal Services Organization
LOCATION: Washington, DC (Georgetown)
POSITION TITLE: Technology Support Assistant
DURATION: Temporary (~3 months)
SCHEDULE: 37.5 hours/week
HOURLY PAY: $15.00 – $20.00/hour
Is This Your Dream Job? This position will support staff in the use of technology and assisting a larger team with major upgrades and system deployments.
Our Ideal Candidate:
• Minimum of Bachelor’s degree and 2 years of help desk/IT experience or 6+ years of relevant experience
• Strong teaching and coaching skills with the ability to work with diverse groups of people
• Proficient with operating standard office equipment including computers and copy machines
• Expertise in standard office applications including MS Office, web browsers and Adobe Acrobat required
• Additional experience with Salesforce, Drupal, Google Apps, Box and Office 365 strongly preferred
• Must be able to life and move objects weighing up to 50 pounds
How You Will Spend Your Day:
• Serve as primary resource for providing help-desk service/end-user problem resolution support to staff and outside members
• Install, troubleshoot, repair, test, configure and maintain servers, PCs, laptops, tablets, smartphones, printers and network equipment
• Set up AV equipment for meetings and presentations
• Coordinate GoToMeeting webinars with staff
• Works with Office of IT and other staff to assess technology requirements and assist with implementing upgrades and new systems
• Assist end-users with software selections in order to maximize efficiency
• Other duties as assigned
We’d love to hear from you.
If this sounds like the job for you, we would love to help make that happen. Please submit a resume to jjensen@cnpstaffing.com with “Technology Support Assistant” in the subject line.
Know a friend who would be a great fit? Feel free to send us their resume as well!
Is this position not a great fit?
For more information about Careers In Nonprofits and our other available opportunities and workshops, please visit our website at www.careersinnonprofits.com.
Due to the high volume of applications we receive, we regretfully can only respond to those candidates who best meet the requirements of a specific position or whose backgrounds are generally applicable to our client base. Please rest assured that we retain all candidate information for possible future matches, even if you do not hear from us in regard to your application in response to this ad.