Frequently Asked Questions for Temps

When and how often are temporary employees paid?

Employees are paid weekly via direct deposit. You will see your wages reflected in your account on Thursdays or Fridays. If you opt out of direct deposit, you will receive your paycheck early the following week.

When are timesheets due?

Timesheets are due every Friday at 6:00pm (local time) for candidates working Monday through Friday. If you work weekend hours, timesheets are due on Mondays by 9:00am ET.

How do I turn in my timesheet?

Instructions for logging into TimeRewards was included in your original onboarding email from our Operations Team. For technical questions, please reach out to our Operations Team or your Recruiter.

Who should I contact if I have a concern about my current temporary assignment?

You should always contact your CNP recruiter first. Our recruiters are dedicated to providing on-going support throughout your assignment, and are in the best position to advocate on your behalf. Additionally, they have expertise in diffusing a number of issues and concerns. It’s also best practice to contact your recruiter because he or she has an existing relationship with the nonprofit client.

What happens with my timesheet if my supervisor is not in the office?

Please contact your Recruiter. Your supervisor has likely already provided us with a backup timesheet approver.

Will I get paid if my timesheet is not turned in on time?

In order to be paid on time, your timesheet must be received and approved by 11:00 am ET on Wednesday at the very latest. If it is received after this time, your paycheck may be delayed.

When should I submit my timesheet if my assignment has weekend hours?

Monday morning by 9:00AM ET.

What is the process for calling in sick or requesting time off while I am on assignment?

Always go to your Recruiter first and let him or her know as early as possible if you are ill or requesting time off. From there, the recruiter will contact your supervisor to make any necessary arrangements.

What if I have an interview for a permanent position?

Let your recruiter know about any interviews you have scheduled as early as possible. From there, the recruiter will contact your supervisor to make any necessary arrangements.

What happens if I accept a permanent role while working as a temp?

Please contact your Recruiter ASAP so they can communicate your resignation with your supervisor. We will request that you provide a standard 2 week notice.

What should I do if my assignment is ending soon?

If your assignment is ending in the near future, notify your recruiter and let them know that you will be looking for something new soon. From there, the process will be the same as before you were placed in which you would apply directly to positions of interest. As with before, our recruiters will contact you when a position arises that matches your skills and experience.

How should I list my temporary assignments on my resume?

It is best practice to list both the staffing agency and the organization you temped with on your resume and other application materials to give the clearest picture of where you worked. On your resume, you can try writing the actual position you held and the name of the organization on one line, and the name of the staffing agency directly below. If you’ve temped at multiple places in a short period of time, grouping them under a “temporary assignments” section may help.